Author

Scott Leitner

Senior Manager, Payroll Operations at Homebase

Scott Leitner, PHR, CPP, MBA is Senior Manager, Payroll Operations at Homebase, with four years at the company and 18 years of experience in payroll implementation. His core strengths lie in process optimization, technology enablement, and team leadership, with extensive experience designing and refining implementation frameworks that balance quality, speed, and scalability.

At Homebase, Scott built end-to-end implementation procedures from scratch, introducing automation tools such as Salesforce integrations, AI-driven data handling, and robotic process automation to streamline client onboarding. He built standard operating procedures from the ground up—helping small business clients transition their payroll and HR processes onto the platform efficiently. His automation tools reduced manual work, accelerated onboarding timelines, and enhanced customer satisfaction—raising client quality scores from 7/10 to 9/10 within a year.

Prior to Homebase, Scott guided hundreds of small and midsize employers through complex payroll and HR system migrations at ADP, combining the structure and process discipline of large corporations with the adaptability and entrepreneurial mindset required in startup and small business settings.

Scott's Articles

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Fica Tip Credit Explained: How It Works And How To Calculate It

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