Trust and Security at Homebase
Your small business runs on trust. We protect it with industry-grade security, privacy, and reliability practices.
Application Security
We build security into every stage of development, from coding to release. Our team protects the Homebase app and supporting systems by proactively finding and fixing vulnerabilities.
Security Operations
We prevent, detect, and respond to threats through continuous monitoring and rapid incident response. Our team safeguards Homebase's platform, assets, and customer environments.
Corporate Security
We secure the hardware, software, and services that support our workforce. By protecting internal systems, we strengthen productivity and safeguard customer data.
Security Assurance
We lead audits, compliance reviews, and customer security initiatives to verify our practices. This work builds trust and demonstrates Homebase’s commitment to being a secure SaaS provider.
Application Security
- Vulnerability management and annual penetration testing
- Secure application design, code scanning, and coding practices
- Responsible disclosure program for security researchers
- Strong cloud security controls
- Two-factor authentication, SSO, password-less login, and RBAC
- Data encryption in transit and at rest
Security Operations
- 24/7 monitoring through SIEM platforms
- Endpoint protection with EDR solutions
- Structured incident detection and response processes
- Threat intelligence and proactive threat hunting
- Log analysis, auditing, and continuous monitoring
- Post-incident reviews to drive improvement
Corporate Security
- Strong identity and access management for employees
- Device management and endpoint protection
- Secure remote work practices
- Background checks, onboarding, and off boarding security
- Employee security awareness and training programs
- Regular reviews of internal systems and processes
Security Assurance
- Independent audits and assessments
- Policy and compliance reviews
- Risk assessments and control testing
- Legal oversight for regulatory and contractual requirements
- Vendor and third-party security evaluations
- Continuous monitoring of compliance posture
- Regular reporting to leadership and stakeholders
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Trust Center
Our Trust Center is your place to learn about how we keep your data safe. You can find details about our security practices, privacy commitments, and compliance certifications.
Learn morePrivate Bug Bounty Program
Homebase runs a private, invitation-only bug bounty program through Bugcrowd. Learn how to report an issue here.
Learn moreStatus Page
Our Status Page provides real-time updates on system performance and availability. Check it anytime for incident reports and maintenance updates.
Learn moreSubprocessor
We work with trusted service providers to support our operations. You can view the list of our approved subprocessors here.
Learn morePrivacy
We are committed to protecting your personal information and handling it with care. Learn more about our privacy practices here.
Learn moreContact Security Team
Our security team is here to help. If you have questions, concerns, or need to report a security issue, reach us directly here:
security@joinhomebase.comFAQ
Questions?
If you need help with a security questionnaire, please visit our Trust Center to connect with our security team or submit your questionnaire directly.