Sonia Urlando is a Senior Content Strategist at Homebase, where she runs the SEO content program and writes customer stories for small business owners with hourly teams. With over a decade of experience, she's published hundreds of SEO articles and driven 277% organic traffic growth. She's worked directly with small businesses—from building ecommerce sites to serving retail customers—and brings that hands-on understanding to everything she creates.
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Articles Written
By: Sonia Urlando
Timesheet reminders help small businesses avoid payroll delays and fines. Get free templates, strategies, and tools to get your team submitting hours on time.
By: Sonia Urlando
A no call, no show happens when a team member misses a shift without notice. Learn what it costs, how to build a policy, and how to prevent it.
By: Sonia Urlando
Unauthorized overtime could be costing you more than you think—and you're required to pay it. Learn how to handle it, discipline fairly, and prevent it for good.
By: Sonia Urlando
Stop rebuilding your schedule every Sunday. This guide covers workforce scheduling techniques, best practices, and what to look for in software built for small businesses with hourly teams.
By: Sonia Urlando
A 9/80 work schedule gives your team an extra day off every two weeks — without cutting hours. Learn how it works, what to watch for, and how to run it right.
By: Sonia Urlando
Scheduling conflicts cost small businesses thousands each year. Learn what causes them, how to prevent double-bookings and overtime issues, and keep your team on track.