What is a career development plan?
A career development plan is a structured roadmap that outlines an employee’s short-term and long-term goals, along with the skills, experiences, and milestones needed to achieve them. These plans are typically created in collaboration between the employee and employer and are designed to align individual aspirations with business needs.
For small business owners, career development planning may seem like a luxury—but it’s actually a highly practical retention and growth strategy. When you show employees that there’s a future for them within your organization, they’re more likely to stay, grow, and contribute meaningfully. Tools like Homebase can support this process by streamlining scheduling, communication, and performance tracking so you can focus on developing people—not just managing shifts.
Why career development plans matter in small businesses
Larger corporations often have formal career ladders and promotion tracks. But small businesses can benefit just as much from intentional career planning—even if it’s informal. Here’s why:
- Improves retention – Employees are more likely to stay when they see clear opportunities for growth.
- Boosts engagement – People are more motivated when they feel they’re working toward something meaningful.
- Builds future leaders – Developing internal talent prepares your business for future growth or management transitions.
- Improves performance – Focused employees tend to be more productive and accountable.
- Reduces hiring costs – Promoting from within minimizes recruitment, onboarding, and training expenses.
Career development isn’t just about helping employees get ahead—it’s about aligning their growth with the long-term health of your business.
Key elements of an effective career development plan
A useful career development plan includes several components:
1. Employee goals
Start by discussing what the employee wants to achieve in the next 6, 12, or 24 months. Goals might include:
- Learning new skills
- Taking on leadership responsibilities
- Earning a promotion
- Exploring a new role in the company
Understanding their motivations helps you shape opportunities accordingly.
2. Current skills and experience
Identify what the employee already does well and where there’s room to grow. This gives you a starting point for training and development.
3. Skill gaps and training needs
Highlight specific skills or knowledge areas the employee will need to develop. This might include:
- Customer service training
- Team management
- Software or technology tools
- Product knowledge
- Sales techniques
You don’t need a huge training budget—coaching, shadowing, or peer mentoring can go a long way.
4. Action plan with milestones
Break the path into steps. For example:
- Complete training by X date
- Lead one shift per week starting next month
- Attend a workshop or course within 90 days
- Take over team scheduling by the end of the quarter
This gives both you and the employee clarity on progress.
5. Review and feedback schedule
Career development isn’t one-and-done. Schedule check-ins every month or quarter to revisit goals, address challenges, and celebrate wins.
How to create a career development plan
You don’t need HR certification to create a career plan for your team. Follow these steps:
- Have a one-on-one conversation – Ask the employee about their career interests, goals, and preferred learning style.
- Identify company needs – Match their goals to roles or skill gaps your business will need to fill.
- Map out a growth path – Focus on real-world opportunities in your business, like shift leader roles or cross-training.
- Document the plan – Even a simple Google Doc or checklist works. Keep it updated.
- Follow through – Offer feedback, guidance, and opportunities as agreed.
This shows your team that their development isn’t just talk—it’s a commitment.
Challenges to watch for
While career planning offers big benefits, it can also present some challenges:
- Limited advancement opportunities – If you have a small team or flat structure, advancement options may be limited. Focus on skill-building and increased responsibilities instead of titles.
- Lack of time or resources – Many small businesses are busy and understaffed. Even informal development conversations make a difference.
- Mismatch between goals and business needs – Encourage open dialogue and look for creative ways to support growth that also helps the business.
- Overpromising – Be realistic about timelines and outcomes to maintain trust.
Being honest, consistent, and flexible goes a long way in making career development a successful initiative.
Examples of career development in small businesses
Here are a few real-world examples of how small businesses use career development planning:
- A barista trains to become an assistant manager by learning scheduling and inventory management.
- A retail associate cross-trains in customer service and merchandising to prepare for a lead role.
- A line cook expresses interest in hospitality management and is mentored by the general manager over a 6-month period.
- A part-time employee takes on new hours and responsibilities with the goal of moving to full-time in three months.
These simple strategies build loyalty and help create long-term team members who contribute beyond the basics.
How Homebase helps support career development
Creating and managing career development plans requires more than good intentions—it takes structure, documentation, and follow-through. That’s where Homebase can help. Our platform supports team growth by making it easier to:
- Track employee attendance, performance, and reliability
- Set role-based permissions so team members can take on new responsibilities
- Send announcements or feedback directly to individuals or the whole team
- Maintain digital employee records and goals
- Onboard new leaders quickly with digital checklists and forms
With Homebase, you can turn everyday management moments into growth opportunities for your team.
Explore Homebase Hiring and Onboarding to build a strong, engaged workforce and create career paths that support long-term business success.