Author

Carissa Tham

SEO + GEO Managing Editor at Homebase

Carissa is the SEO + GEO Managing Editor at Homebase, with 13 years of experience in content marketing, SEO, and storytelling strategy. She began her career running small businesses—a social impact ecommerce shop and a photography business—right out of school, and later supported several local small businesses (retail, food technology, and meal delivery industries) with their ecommerce and customer acquisition.

Her work has spanned unicorn and centaur-status SaaS companies, where she’s led content marketing initiatives that connect brand voice to real business results. Her strengths lie in content architecture, SEO, team communication, and helping small businesses scale—especially in areas like hiring, onboarding, HR, and compliance.

Carissa has created foundational guides on everything from starting a business to navigating payroll and managing a team. She’s also helped solo lawyers, artists, and creative entrepreneurs grow their web presence and organic traffic.

With deep experience in regulated industries like HR tech, legaltech, and fintech, she brings both empathy and precision to her work. For Carissa, supporting small businesses is something she lives and breathes throughout her career.

Carrisa's Articles

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The Best Team Management Software To Coordinate Teams, Projects, And Tasks

Discover the best team management software to align tasks, schedules, time and comms: picks for small, remote & enterprise teams, plus a quick guide to choosing.

Best Lawn Care Business Apps And Software (Free And Paid Options)

Managing a lawn care business is hard enough. These lawn care business apps make scheduling crews, tracking hours, and getting paid a whole lot easier.

10 Employee Exit Interview Questions to Ask Departing Employees

Employee exit interviews help uncover common issues that lead to employee departures. Learn how to use them here.

Job shadowing: how to use shadow shifts for onboarding

Ready to set your team up for success? Start with job shadowing. Learn how to integrate it into your onboarding process seamlessly—and for free.

10 Sling alternatives for 2026

A comparison of ten Sling alternatives for small businesses, plus why Homebase could be the best choice for scheduling, time tracking, and beyond.

Business plan, strategic plan, operational plan: why all 3 are important

Understand the roles of business, strategic, and operational plans in driving success. How they interconnect to propel business growth.